Privacy Policy

Viewbot.tv ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

We collect information in the following ways: INFORMATION YOU PROVIDE DIRECTLY: • Account Information: Email address, username, and password when you create an account • Payment Information: Billing address, payment method details (processed securely through third-party payment processors) • Communication Data: Information you provide when contacting our support team • Service Configuration: Channel names and service preferences you set up in our dashboard INFORMATION COLLECTED AUTOMATICALLY: • Device Information: IP address, browser type, operating system, device identifiers • Usage Data: Pages visited, features used, time spent on the Service, click patterns • Log Data: Server logs including access times, pages viewed, and referring URLs INFORMATION FROM THIRD PARTIES: • Payment Processors: Transaction confirmations and billing information • Analytics Providers: Aggregated usage statistics We do NOT collect: • Passwords to your streaming platform accounts (Twitch, Kick, etc.) • Personal streaming content or chat logs • Social Security numbers or government IDs

We use the information we collect for the following purposes: SERVICE DELIVERY: • To create and manage your account • To process transactions and send related information • To deliver the services you request • To provide customer support and respond to inquiries SERVICE IMPROVEMENT: • To analyze usage patterns and improve our Service • To develop new features and functionality • To monitor and prevent technical issues • To detect, prevent, and address fraud or abuse COMMUNICATION: • To send service-related notifications • To send promotional communications (with your consent) • To respond to your comments, questions, and requests LEGAL COMPLIANCE: • To comply with applicable laws and regulations • To respond to legal requests and prevent harm • To enforce our Terms of Service We will NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. TYPES OF COOKIES WE USE: Essential Cookies: Required for the Service to function properly. These cannot be disabled. • Session management • Authentication • Security features Functional Cookies: Enable enhanced functionality and personalization. • Language preferences • Theme settings (dark/light mode) • Dashboard preferences Analytics Cookies: Help us understand how visitors interact with our Service. • Page views and navigation patterns • Feature usage statistics • Performance monitoring MICROSOFT CLARITY: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement at https://privacy.microsoft.com/privacystatement. MANAGING COOKIES: Most web browsers allow you to control cookies through their settings. However, disabling certain cookies may limit your ability to use some features of our Service. DO NOT TRACK: We do not currently respond to Do Not Track (DNT) browser signals. We will update this policy if we adopt a DNT standard in the future.

We may share your information in the following circumstances: SERVICE PROVIDERS: We share information with third-party vendors who perform services on our behalf: • Payment processors (Stripe, PayPal, etc.) • Cloud hosting providers • Analytics services • Customer support tools These providers are contractually obligated to protect your information and use it only for the purposes we specify. LEGAL REQUIREMENTS: We may disclose your information if required to do so by law or in response to: • Valid legal process (subpoenas, court orders) • Government requests • To protect our rights, privacy, safety, or property • To investigate potential violations of our Terms BUSINESS TRANSFERS: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change. WITH YOUR CONSENT: We may share your information for other purposes with your explicit consent. AGGREGATED DATA: We may share aggregated, non-identifiable information publicly or with third parties for research, marketing, or other purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. SECURITY MEASURES INCLUDE: • Encryption of data in transit (TLS/SSL) • Encryption of sensitive data at rest • Regular security assessments and audits • Access controls and authentication requirements • Secure data centers with physical security measures • Regular backups and disaster recovery procedures PAYMENT SECURITY: All payment information is processed through PCI-DSS compliant payment processors. We do not store complete credit card numbers on our servers. LIMITATIONS: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. BREACH NOTIFICATION: In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. RETENTION PERIODS: • Account Information: Retained while your account is active and for up to 2 years after account deletion for legal and business purposes • Transaction Records: Retained for 7 years for tax and accounting purposes • Usage Data: Retained for up to 2 years for analytics purposes • Support Communications: Retained for up to 3 years after resolution • Cookies: Session cookies expire when you close your browser; persistent cookies may last up to 1 year ACCOUNT DELETION: You may request deletion of your account at any time. Upon deletion: • Your profile and preferences will be removed • Active subscriptions will be cancelled • Some information may be retained as required by law • Anonymized data may be retained for analytics

Depending on your location, you may have the following rights regarding your personal information: ACCESS: You have the right to request a copy of the personal information we hold about you. CORRECTION: You have the right to request correction of inaccurate or incomplete personal information. DELETION: You have the right to request deletion of your personal information, subject to certain exceptions. PORTABILITY: You have the right to request transfer of your personal information to another service provider in a structured, machine-readable format. OBJECTION: You have the right to object to certain processing of your personal information. RESTRICTION: You have the right to request restriction of processing in certain circumstances. WITHDRAW CONSENT: Where we rely on consent, you have the right to withdraw that consent at any time. TO EXERCISE YOUR RIGHTS: Contact us through our support channels. We will respond to your request within 30 days. We may need to verify your identity before processing your request. NON-DISCRIMINATION: We will not discriminate against you for exercising any of your privacy rights.

Your information may be transferred to and maintained on servers located outside of your country, state, province, or other governmental jurisdiction where data protection laws may differ. If you are located outside the country where our servers are located and choose to provide information to us, please note that we transfer the data to our server location and process it there. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including: • Standard contractual clauses • Data processing agreements with service providers • Security assessments of third-party providers By using our Service, you consent to the transfer of your information to our facilities and to the facilities of third parties with whom we share it as described in this Privacy Policy.

Our Service is not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Our Service may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access. THIRD-PARTY PLATFORMS: When you use our services with streaming platforms (Twitch, Kick, etc.), those platforms' privacy policies govern how they collect and use your data. We only interact with these platforms using the channel information you provide.